Privatumo Politika

Privacy Policy

Effective from: May 2026

This Privacy Policy explains what personal data about you may be collected and how it is processed when you use the services provided by UAB “Golita” (“Braingym”) or the website braingym.lt (the “Website”), buy products in our online shop, communicate with us through Braingym’s official Facebook, Instagram, or YouTube accounts (“Social Media”), or visit Braingym’s premises.

Who processes your personal data?

The data controller is Braingym, UAB “Golita”, company code 304721285, registered office: Savanorių pr. 11A-50, Vilnius, Republic of Lithuania.

What personal data do we collect from you?

When you use our services, browse the Website, buy products in our online shop, communicate with us directly or through Social Media, or visit our premises, we collect the following personal data:

your basic personal data, such as first name, last name, personal identification number or date of birth;
your personal contact details, such as your address, telephone number, email address;
delivery address and postal code (when buying products in the online shop);
order data, purchase history, and shopping cart contents;
financial data, such as your financial obligations to Braingym, payment documents, and payment behaviour (payments for products are processed through Shopify Payments, and we do not store card details);
data about your online behaviour and habits, which Braingym determines from your activity on the Website;
visual data, such as CCTV footage and video recordings, when you visit Braingym’s premises;
other personal data that you voluntarily provide “Braingym”.

You are responsible for ensuring that the data you provide is accurate, correct and complete. Entering knowingly incorrect data is considered a violation of this Privacy Policy. In no case will we be liable for any damage caused to you and/or third parties as a result of your providing incorrect and/or incomplete personal data or failing to request the addition and/or amendment of the data in the event of a change.

For what purposes do we process your personal data?

Your personal data processed by us is used exclusively for the purposes set out in this Privacy Policy. We use your personal data:

to determine your identity;
to enter into and perform a contract with you;
to contact you;
for accounting and debt collection purposes;
to improving the quality of our services and products;
to ensure your safety and Braingym’s safety and protect property when you visit Braingym’s premises;
for direct marketing purposes, i.e. to send you our news and other information related to our services that we believe you need by email or other means only with your consent (you may opt out of such news and information at any time by notifying us by email or by clicking on the interactive link at the bottom of the notification you receive so that you stop receiving direct marketing messages).

How long do we keep your personal data?

We keep the personal data we collect under this Privacy Policy for no longer than the purposes of processing require, and no longer than 2 years after the services were provided or the products were delivered (except for data we are required by law to keep longer). Video recordings are kept for no more than 60 days from the date of recording. Data needed to manage outstanding debts is kept until the debt is recovered, but for no more than 10 years. When personal data is no longer needed for its purposes or the retention period expires, it is securely destroyed, except for data that must be transferred to state archives as required by law.

On what legal basis do we process your personal data?

Where applicable, your personal data is processed on the following legal grounds:

with your consent;
to enter into a contract with you and to fulfill it;
in order to be legitimate “Braingym”interests, such as, for example, to improve “Braingym”the quality of the services provided or for the purpose of bringing and defending legal claims and taking other lawful actions to prevent or mitigate losses.

To whom do we disclose your personal data?

We may disclose your personal data to our employees and others if reasonably necessary to achieve those purposes as set out in this Privacy Policy.

In addition, we may disclose your personal data to:

where we are required to do so by law;
to defend our rights or interests (including the provision of your data to third parties).
to courier companies (such as DPD, LP Express, and Venipak) so that we can deliver the products you ordered, and to Shopify, our online shop and payment service provider, so that we can process orders and payments.

We do not disclose your personal data to any third parties, except as provided for in this Privacy Policy.

Protection of personal data

Your personal data will be handled responsibly and securely. When determining the means of processing personal data, as well as during the processing, we implement appropriate technical and organizational data protection measures established by law to protect the personal data processed by us from accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as from any other unlawful processing.

“Braingym” employees are obliged in writing not to disclose to third parties and not to disseminate information received at the workplace about “Braingym” customers and communication with them directly or through social networks.

Cookies

Cookie (eng. “cookie”) is a small amount of data that is transmitted from a website and stored on a visitor's computer or other device.

By using cookies, we can obtain information about your browsing on our Site, which helps us provide relevant information and improve our Site and its content. Cookies and the data they contain will not be used for other purposes and will not be passed on to third parties.

If you do not agree to the storage of cookies on your computer or other terminal device, you can change the settings of your Internet browser to disable all cookies or enable/disable them one by one. Please note, however, that in some cases this may slow down the speed of browsing the Website, limit the operation of certain features of the Website or block access to the Website. In addition, you can prevent Google cookies from collecting data related to your use of the Website (including your IP address), as well as the use of this data by Google when downloading the browser plug-in by following this link: http://tools.google.com/dlpage/gaoptout?hl=lt More detailed information about cookies is available in general atwww.allaboutcookies.org https://policies.google.com/technologies/ads.

We would like to draw your attention to “Braingym”Social networks are subject to the cookie policy of the respective social network. Therefore, when using Social Media, please familiarize yourself with the cookie policy of the respective social network and comply with it.

Your rights

You have the following rights in relation to your personal data:

the right to access the personal data processed;
the right to request rectification of personal data;
the right to request the erasure of personal data (“the right to be forgotten”);
the right to restrict the processing of personal data;
the right to the portability of personal data;
the right to object to the processing of your personal data, unless the processing is based on a legitimate interest pursued by Braingym or a third party to whom the data is provided and if the interests of the data subject are not overriding;
the right to lodge a complaint about the processing of personal data to the State Data Protection Inspectorate.

A person seeking to exercise his rights must personally apply to “Braingym”address A. Juozapavičiaus g. 9a, LT-09311 Vilnius, Republic of Lithuania or e-mail brain@braingym.ltwith a request for the exercise of rights and at the same time to confirm your identity by submitting a copy of a valid identity document or in accordance with the procedure established by law by electronic means of communication that allow you to properly identify yourself, who has confirmed your identity.

“Braingym”in the exercise of your rights, we provide you with the requested information free of charge. However, if it appears that your request is manifestly unfounded or disproportionate, in particular because of its repetitive content, “Braingym”has the right to:

require payment of a reasonable fee, taking into account the administrative costs of providing the information or the notifications or actions requested; or
refuse to take action on the request.

How to contact us?

If you have any questions regarding your personal data, you can contact us by email brain@braingym.ltor at the address A. Juozapavičiaus g. 9a, LT-09311 Vilnius, Republic of Lithuania or phone No. +370 5 255 8303.

Final provisions

We may change this Privacy Policy at any time without separate notice. If material changes to the Privacy Policy are made, they will be notified on our Website and/or notified to you personally at the email address you have provided. Nevertheless, you should check the Privacy Policy we use from time to time to make sure that the relevant wording is satisfactory to you.